Business Process Outsourcing
Reliable outsourcing from India: accounting, AI automation, data entry, market research, operations and social media, delivered by a skilled team at reasonable rates.
15+
Years of Experience
Leadership experience behind every project
8–10
Team Members
Trained, dedicated specialists
5
Countries Served
US, Canada, Australia, Spain and Zimbabwe
About Us
Shuma Services is the business process outsourcing arm of Shuma Impex Enterprises. Founded in 2019 by a team with over 15 years of experience, we help companies around the world get more done for less.
To be one of the most reliable and trusted business process outsourcing service providers. When our clients succeed in their businesses, we succeed too.
To deliver excellence through our business process outsourcing services and help our clients save time and money and improve their revenues.
Leadership
AA
Director
Abhinav brings more than 15 years of professional experience to Shuma Services, much of it spent helping startup companies build their operations from the ground up. Over 10 of those years have been in project management, leading teams, setting up processes and delivering work on time for clients in different countries.
In July 2019 he founded the business to give companies a dependable outsourcing partner: one that understands how growing businesses work, communicates clearly and treats every client’s work as its own.
Abhinav stays personally involved with every client, from the first conversation to day-to-day delivery. His focus is simple: skilled people, clear processes and honest communication, so that clients can hand over work with confidence and concentrate on growing their business.
Why Us
Skilled people, sensible pricing and the flexibility to grow with you.
We are one of the best hubs for remote workers, with a growing pool of talent that makes us a smart choice for companies looking to expand their workforce and international presence.
The best quality work usually comes at a higher price. We offer skilled, high-quality work at very reasonable rates.
Outsourcing saves the time and resources of hiring and training in-house staff. We respond to your customers faster and let you scale operations up or down as your needs change.
By handing over time-consuming non-core work such as IT or administration, you can concentrate on the work that makes the biggest difference to your business.
What We Do
Six service lines, one dependable team.
Our certified Chartered Accountants and CPAs keep your books accurate and up to date: bookkeeping, accounts payable and receivable, reconciliations, financial reporting and tax preparation support.
We automate repetitive work using Claude and ChatGPT: workflows, document and data processing, customer support, reporting and website design, all reviewed by our team. Our experts also use these AI tools for any of the services you require, so your work is delivered faster and more accurately.
Entry of information into online forms and portals. Our data entry experts follow the double keying method to deliver accurate, up-to-date data to clients worldwide.
Relevant, accurate, reliable and up-to-date market information for your management team, helping you stay ahead of your competitors.
We coordinate and carry out the activities and processes needed to deliver and manage services at agreed levels for your business users and customers. We provide customer service in English and French (chat and email support).
Social media marketing across platforms such as Facebook, Twitter, LinkedIn and Pinterest to build brand recognition, capture attention and reach a broader audience.
How We Work
Three steps from first conversation to delivered work.
1
Share your requirement, volumes and timelines. We reply with a clear proposal and pricing.
2
We assign trained people, agree the process and service levels with you, and get started.
3
You receive the work on schedule with regular updates, and scale up or down as you need.
Engagement Models
Choose the way of working that fits your workload and budget. You can switch between them as your needs change.
Pay only for the hours worked. We track time on your tasks and send you a clear report with every invoice.
Best for: small or occasional tasks and trying us out.
A person or team that works only for you, for a fixed monthly fee. They learn your processes and work as an extension of your own staff.
Best for: ongoing work that needs consistent, daily attention.
A fixed price for a clearly defined piece of work, agreed before we start, with the scope and delivery date set out up front.
Best for: one-off jobs with a defined start and finish.
Our Clients
Long-term relationships with clients in the US, Canada, Australia, Spain and Zimbabwe.
Testimonials
In their own words.
“Abhi and his team have always been there to assist Occasion. They have worked tirelessly when needed. They regularly assist our team with operation and delivering customer happiness.”
Aksh Gupta
CEO, Occasion
“I’ve worked with Abhi for years, and he’s done really good work. He’s great with communication and making sure the job gets done.”
Jeffrey Eschbach
President, Page Vault
“Abhi and his team offer great service at competitive rates. They always ask for clarification if they are unclear about a task to ensure they produce high quality work.”
Tzviatko Chiderov
Consultant, Impaque
“Abhinav and his team did an excellent job with the manual data compilation: precise, thorough, and met all the agreed-upon deadlines. The quality of the collected data exceeded our expectations. I highly recommend Abhinav and his team for any data-related projects.”
Luciana Greisoris
Data Governor, Anchovi
Let’s Talk
Talk to one of our consultants today and learn how outsourcing can work for your business.
Email: info@shumaimpex.com
Phone: +91 85952 02692
Address: B-306, GC Centrum, Ahinsa Khand-2, Indirapuram, Ghaziabad, UP-201014, India